Unable to download clip from "Live" to Media Library
Validated
Last updated May 13th 2026
How can I delete a stream in "Waiting to detect video feed" status?
Validated
Last updated July 5th 2026
Does duplicate merging work in the FTP server?
Validated
Last updated April 17th 2026
FTP media were not deleted after publishing
Validated
Last updated June 16th 2026
How to share Nimble streaming endpoint details?
Validated
Last updated April 23th 2026
What is the difference between ingesting via Push VS. Pull on ScorePlay?
Validated
Last updated March 21th 2026
How do I schedule a live event in ScorePlay?
Validated
Last updated June 18th 2026
How to connect your camera to Live (FTP)?
Validated
Last updated July 21th 2026
Live stream is not working
Validated
Last updated May 25th 2026
Can I see a consolidated view of all active (live) ingests simultaneously?
Validated
Last updated July 30th 2026
How to connect to the Amazon S3 server via Cyberduck?
Validated
Last updated April 17th 2026
Is it possible to activate the text transcription on live streams?
Validated
Last updated April 23th 2026
How do I mark a live ingest as 'done' after it has ended?
Validated
Last updated May 15th 2026
What is Live mode / FTP?
Not Validated
Last updated May 7th 2026
External user cannot download files from FTP
Validated
Last updated May 18th 2026
I'm not able to delete files from the FTP client
Validated
Last updated June 16th 2026
Clips created from a livestream redirect a an ongoing live feed
Validated
Last updated June 18th 2026
How to create new user FTP profiles?
Validated
Last updated August 3th 2026
How to create a new Push live ingest receiver?
Validated
Last updated July 26th 2026
How to create a new Pull live ingest receiver?
Validated
Last updated July 9th 2026
Media from FTP only available in "Compressed" quality
Validated
Last updated July 2th 2026
How to set up automatic media routing from FTP to Collections?
Validated
Last updated July 12th 2026
How to set up keyword-based FTP to collection routing?
Validated
Last updated July 29th 2026
How to set up Getty Images FTP to collection routing?
Validated
Last updated July 12th 2026
Audio track options not visible on live stream
Validated
Last updated July 21th 2026
How to count media uploaded via FTP within a date range
Validated
Last updated July 24th 2026
I'm not able to share a Live streaming externally
Validated
Last updated July 30th 2026
VOD is not being processed
Validated
Last updated July 30th 2026
Slow FTP uploads from a different region
Validated
Last updated August 3th 2026
Understanding the Multi-Angle Feature
Validated
Last updated July 30th 2026
How do I set up the Multi-angle feature within Live?
Validated
Last updated July 28th 2026
Are ScorePlay SRT ingest endpoints AES-256 encrypted?
Validated
Last updated July 26th 2026
What's the latency for a stream?
Validated
Last updated August 6th 2026
Wrong website routing when clicking on the FTPs "back button"
Validated
Last updated August 7th 2026