FTP Setup

Connect your cameras to ScorePlay over FTP — file-based ingest.

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Why does a deleted FTP account still appear in the FTP Account filter?

Last updated November 5th 2026

How to connect to the Amazon S3 server via Cyberduck?

Last updated November 2th 2026

Photos from my camera are not arriving through FTP

Last updated October 29th 2026

Does Getty need a password to send photos to our FTP?

Last updated October 26th 2026

What is Live mode / FTP?

Last updated October 15th 2026

How to connect your camera to Live (FTP)?

Last updated October 15th 2026

How to create new user FTP profiles?

Last updated October 15th 2026

Why can't I connect to FTP?

Last updated October 3th 2026

The external FTP shareable link is showing the whole media library

Last updated October 1th 2026

Media from another organization appears in the FTP Live section

Last updated September 30th 2026

Can I manage the FTP Storage via Desktop?

Last updated September 30th 2026

Why can't I see some text on my platform in dark mode?

Last updated September 10th 2026

I can see the FTP media but I can't open them

Last updated September 7th 2026

Can I pre-set label rules for assets uploaded via FTP?

Last updated August 24th 2026

Is there a size limit on files uploaded to FTP server?

Last updated February 13th 2026

Can FTP media uploads be automatically downloaded to local devices?

Last updated May 6th 2026

How to count media uploaded via FTP within a date range?

Last updated August 24th 2026

Media from FTP only available in "Compressed" quality

Last updated July 2th 2026

Does duplicate merging work in the FTP server?

Last updated April 17th 2026

Wrong website routing when clicking on the FTPs "back button"

Last updated August 7th 2026

Slow FTP uploads from a different region

Last updated August 3th 2026

I'm not able to delete files from the FTP client

Last updated June 16th 2026

External user cannot download files from FTP

Last updated May 18th 2026