Access, Embargo & Storage

Control who sees each file, hold content under embargo, and manage storage.

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Why does the media have a “lock” icon on it?

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Last updated September 8th 2026

User can't see media

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Last updated September 9th 2026

User can't see the media due to browser cache memory problem

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Last updated September 3th 2026

What is Bring Your Own Storage (BYOS)?

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Last updated September 3th 2026

How to update the Embargo and Expiration?

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Last updated July 23th 2026

Which timezone should I use when setting up embargo?

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Last updated June 5th 2026

Media not appearing in media library despite being in S3 bucket

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Last updated June 18th 2026

Can users share ScorePlay media on their site?

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Last updated July 3th 2026

Can I use ScorePlay images on other websites?

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Last updated July 16th 2026

How to make media private?

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Last updated July 15th 2026

Who can see media under embargo?

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Last updated August 29th 2026

What does "Purge from storage" mean?

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Last updated August 11th 2026

Can I control access to tagged media based on when it was uploaded?

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Last updated July 25th 2026

How to remove media access for specific account types?

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Last updated August 4th 2026

Can you turn off embargo?

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Last updated September 8th 2026

How to copy media to local storage?

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Last updated September 20th 2026

Player was able to download a restricted media

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Last updated September 22th 2026