💻 Environment/Context
- Upload validation
- Deletion & recovery
❓ Issue/Question
- I'm receiving an error message (repeatedly) when trying to delete an asset from the Validation section. Can you please investigate why I cannot delete this, and remove the asset from the platform
- Clicking the bin icon on a session shows
Deletion failedCould not delete the session. Please try again.
👌 Resolution/Answer
-
Workaround
- Open the session on the
Validationpage - Select the media in the session
- Click
Deletein the right-side panel - Once all media are deleted, the session no longer shows on the page
- Open the session on the
🔖 Notes
- If the workaround doesn't work, reach out to the ScorePlay Support team via Live Chat
- What is Upload Validation?