💻 Environment/Context
- New User
- User creation
- User
- Account
In order for you to create new users on your platform, the Users > Can create permission should be enabled on your account.
If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- How do I invite a new internal user to ScorePlay?
- How can I add my colleague to the platform?
- How can I invite a new user using a manual invite?
👌 Resolution/Answer

- Click the
Newbutton in the upper right corner - Use the
User typedropdown to select the appropriate role based on the permissions this person needs - Fill in their first name, last name, and email address
- Configure their validation permissions:
- Toggle on
Requires validationIf their uploads must be approved before publishing to the media library - Toggle on
ValidatorIf they should be able to approve others' uploads
- Toggle on
- If needed, set up tag-based rules to control which content they can access:
-
Tag accessto limit them to specific tags -
Exclude tagsto restrict certain content - Note: Leave these blank if the user should have access to all content within their role's permissions
-
- Once everything is configured, click
Create userto finalize the account

🔖 Notes
- The new user should receive an invite to their email address, where they will be instructed to set up their account password
-
How to create new users (via a Sign-up Link)?
- Use this method to generate a link anyone can use to register (best for adding multiple people at once).
- Introduction to creating new users on ScorePlay