💻 Environment/Context
- Account type
- New account
- Account type creation
- Duplicate account type
- Media access
❓ Issue/Question
- We cloned an account type and enabled the tagging feature. The issue is that with this new account type, only a limited set of media is visible instead of the full library.
- I created a new account type by copying specific permissions and tag access from an existing one. However, the new account type cannot access previously uploaded media.
👌 Resolution/Answer
- When creating a new account type you can select an account type that should be mirrored. The new account type will have access to all media the mirrored account type had access to.
- If you notice that this operation didn't go through successfully, please reach out to the support team via the Live chat.