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How can I assign a new account type to an external group?

Last updated: June 4th 2026 · Status: Validated · Article ID: 3619537

💻 Environment/Context

  • Account type
  • External group
  • Distribution

 

❓ Issue/Question

  • How can I make the account type available when creating a new external group?

 

👌 Resolution/Answer

  • Go to Configure > Users > Account type
  • Find the account type they’d like to use for external groups
  • Enable the External group toggle

 

🔖 Notes