💻 Environment/Context
- Configure
- Users
- Error message
- Browser issue
In order for you to create a new user, the Users > Can create users permission should be enabled on your account.
Kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- I just wonder why I keep getting an error when I try to create a new user or create a new collection in collection management.
👌 Resolution/Answer
- Try to perform the action using the incognito mode of your browser.
🥚 Cause
- Cached files stored by the browser can sometimes interfere with platform functionality, resulting in unexpected errors when creating users, collections, or performing other actions.