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Player headshot gets overwritten when syncing via integration

Last updated: August 6th 2026 · Status: Validated · Article ID: 3888287

💻 Environment/Context

  • Configure
  • Player
  • Headshot
  • Team sync
  • Integration

 

 

❓ Issue/Question

  • Is there a way for the new headshot to remain linked to the player, even if we "call" the API?
  • Is there a way to omit some player headshots when triggering the integration?

 

👌 Resolution/Answer

  • When you sync teams with Synchronize players option enabled, the system synchronizes player data directly from the integration. 

 

  • At the moment, there isn't a way to sync player data without also syncing headshots. Therefore, the correct headshot must be uploaded to the integration to ensure it is reflected correctly in the system.

 

 

🔖 Notes