Why does the media have a “lock” icon on it?

💻 Environment/Context

  • Media
  • Media Library
  • Collections
  • Permissions
  • Private

 

❓ Issue/Question

  • Why does this media have a lock icon?
  • What does the lock symbol on this media mean?
  • How come this media is showing a lock?
  • What does it mean when a lock appears on a media item?

 

👌 Resolution/Answer

  • In ScorePlay, a 🔒 lock icon means the media has been set to Private. Private media has restricted visibility. Users without the right permissions will not see it in their library.

 

  • Select the media in question.
  • Click the 🔒 lock icon — this displays the media's current privacy setting.
  • If the item needs to be public, change its privacy setting accordingly.

 

🔖 Notes