External group doesn't see media with specific tag

💻 Environment/Context

• External distribution
• External group
• Permission
• Account type
• Media access level

❓ Issue/Question

• The external group "FRANCE TV" does have the tag "TDF26-RIDES-3D" in the rules, however they do not have access to the content that has this tag.

👌 Resolution/Answer

• If you confirm that the tag rules are configured correctly, the issue may be related to the media access level and the permissions associated with the account type.
  • How to check what account types have access to the media? 

🔖 Notes 

• User can't see media 
• External group user can’t view media despite correct tag access