"No options" displayed when trying to add tags in the portal "Display" settings

💻 Environment/Context

  • Portal
  • Display settings
  • Tag
  • Group by section
  • Taxonomy

 

 

❓ Issue/Question

  • Do you know why I can't add tags such as "X" or “Y” to the portals?
  • Dropdown shows “no options” when trying to select tags to be displayed in the portal 

 

👌 Resolution/Answer

  • Go to Taxonomy > Tags and search for the tag the user wants to add
  • Check in how many media the tag is added to
  • If it's 0, it's an expected behavior
  • Ask the user to add the tag to some media first and then update the Portal settings

 

🥚 Cause

  • Tags that are not added to any media won't be displayed in the Display dropdown

 

🔖 Notes