How to manage the external groups?

💻 Environment/Context

  • External group
  • Settings
  • Sponsor
  • Managing external groups

 

In order for you to view and edit an external group's settings on your platform, the External groups > Can view and External groups > Can edit permissions should be enabled on your account. 

If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • What are the different tabs in the External group page?
  • What do the tabs in my Sponsor page do?
  • How to manage your external groups?

 

👌 Resolution/Answer

You can manage external groups through the tabs in the External Groups section. When you open an external group, these tabs are available to help you manage it.

 

 

  • Settings
    • This shows your external group's current information, such as brand name, account type, whether AI tagging is enabled, and the text the sponsor AI is set to recognize

 

 

 

  • Media
    • This allows you to view media that the external group has access to.

 

  • Info
    • This tab helps you view and manage all content requests made by users of the external group

 

 

  • Rules
    • This tab allows you to view and set up advanced distribution rules / advanced tag rules for the external group
    • Note: If you’d like to enable the Advanced Distribution rules feature, please reach out to your CSM for more details.

 

🔖 Notes