No results found. Ask us directly:

How to set up player profile settings for AI recognition?

Last updated: July 2th 2026 · Status: Validated · Article ID: 3867963

💻 Environment/Context

  • Player
  • AI
  • Text recognition
  • Facial recognition
  • Players and Teams

 

 

❓ Issue/Question

  • How to set up player profile settings for AI recognition?

 

👌 Resolution/Answer

  • Go to Configure > Team & Players > Playersand open the player's profile.
  • Confirm Run facial recognition AI on upload is enabled
  • Confirm Run text recognition AI on upload is enabled
  • Check that the player's recognition name matches exactly what appears on their jersey — edit the recognition name if it doesn't match.
  • If any of the above is wrong: enable the missing toggle, or update the recognition name, and save your changes.

 

 

🔖 Notes