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Collection not appearing in its tag group section on the homepage

Last updated: July 24th 2026 · Status: Validated · Article ID: 3896126

💻 Environment/Context

  • Homepage
  • Collection
  • Tag group section
  • Taxonomy

 

In order for you to modify the Tag Group, the Taxonomy > Can edit tags permission should be enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • How can I move this collection to the "Season" part in the homepage?
  • Customer selected and saved the 2026-2027 season for a collection, cleared cache, but the collection still appears only in Latest collections and not in the Season section on the dashboard.
  • A collection is assigned to a tag group, but it only appears under Latest Collections and not in the corresponding homepage section.

 

👌 Resolution/Answer

  • This happens when the tag group has run out of available slots. To fix it: 
    • Go to Admin → Taxonomy
    • Locate the relevant tag group and click Edit using the ✎ on the right side.
    • Increase the number of available slots on that tag group. 

  • Return to the homepage and refresh. The collection will now appear in the correct section.

 

 

🔖 Notes