💻 Environment/Context
- Live ingest
In order for you to edit the schedule for a live stream on ScorePlay, the Live > Can schedule in stream permission must be enabled on your account.
If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- Could you please schedule stream before 45 minutes of game start?
- How do I change the time and date of a scheduled live ingest?
- Would it be possible to schedule all upcoming live streams to start at least 45 minutes before the actual event start time?
👌 Resolution/Answer
-
Update one schedule
- Go to
Live>Schedule - Search for the live ingest you want to edit
-
Click
…>Edit - Adjust the date and time as needed
-
Click
Save
- Go to
-
Update several schedules at once
- Reach out to the ScorePlay Support team via Live Chat with the schedules to move and by how many minutes