External group user still sees media after restricting tag access

💻 Environment/Context

  • User
  • External group user
  • Tag permissions
  • Tag restrictions edited additionally on the user level
  • AND OR rules 

 

 

❓ Issue/Question

  • User I've adjusted tag permissions of still sees the media he's not supposed to

 

👌 Resolution/Answer

  • Check if the user is part of an external group
  • Go to Configure > Users
  • Find the user and click Edit
  • Change the rule next to their tag restrictions to AND

 

🥚 Cause

  • When the platform checks the user tag access, it checks both the external group and user individual tag permissions. 
  • If the external group has access to Tag A  OR  Tag B and the user level has a OR Tag A rule it will give access to all media that meet Tag A  OR  Tag B (ext group) OR Tag A (user level), which means the user would still have access to both Tag A and Tag B.
  • If the access check runs through Tag A  OR  Tag B (ext group) AND Tag A (user level) it limits the ammount of media the user has access to, since now every media has to include Tag A.

 

🔖 Notes 

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