💻 Environment/Context
- User validation
- Account Validation
- New user
- Account
- User creation
In order for you to validate new users joining your platform, the Users > Can create permission should be enabled on your account.
If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- How to validate a new user account as an Admin?
- How to approve a new user to join ScorePlay?
- How do I accept a new account?
- How do I accept a new external group user?
- Where do I see the notification for validating a new external group user?
👌 Resolution/Answer
- Click
Status - Filter by
Pendingto surface any accounts awaiting approval - Review the pending requests and click either
ValidateorReject.
🔖 Notes
- If the user belongs to an external group, their request will be visible in the
Notificationhub. - If you have generated a sign-up link and enabled the
Requires validation from adminsetting during the sign-up link creation process, you will need to validate/approve the new account before they can access the platform. - Introduction to creating new users on ScorePlay