💻 Environment/Context
- Download
❓ Issue/Question
- I’m downloading content from the web platform, and it takes too long
- The download time seems very long to me, is that normal?
👌 Resolution/Answer
- Check your network connection and speed, including any VPN or firewall
- Try downloading with a different browser
- Try a different network
- Check with your IT department if they can add the ScorePlay domains to the allowlist
🔖 Notes
- If your downloads are still slow, reach out to the ScorePlay support team via the Live Chat