💻 Environment/Context
- SSO
- Login
- Internal Error
- Secret key
❓ Issue/Question
- I cannot access Scoreplay. I get this message “INTERNAL_SERVER_ERROR.”
- We're facing problems with the login on the platform; some people are having this error when they try to log in: “INTERNAL_SERVER_ERROR.”
👌 Resolution/Answer
- Please confirm you are encountering this issue specifically when attempting to log in via SSO.
- If so, this is due to the secret key being expired. Please reach out to the Live chat.