User with very restricted account type sees a blank page

💻 Environment/Context

  • Blank page
  • White Screen
  • Black screen
  • Account type
  • Permissions 

 

 

❓ Issue/Question

  • Scoreplay is blank, why isn't it showing collections?
  • User with a account type that has very view permissions enabled (less then 5) is having issues navigating the platform. 
 
 

👌 Resolution/Answer

  • Reach out or redirect the user to the platform admin and ask to add more, low-impact permissions.

 

🥚 Cause

  • It's a known technical limitation. 

 

🔖 Notes 

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