I'm not able to delete an account type

💻 Environment/Context

  • Configure
  • Users
  • Account type
  • Delete account type
  • ‘INTERNAL_SERVER_ERROR’

 

In order for you to delete an account type, the Users > Can delete account types permission should be enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • I'm not able to delete the account type, I receive an ‘INTERNAL_SERVER_ERROR’

 

👌 Resolution/Answer

  • This error occurs because the account type still has users assigned to it. To delete the account type, first move those users to another account type or remove them from the account. Once no users are assigned, you'll be able to delete the account type.

 

 

🔖 Notes