How can I create a manual link for my user to reset their password?

Validated

💻 Environment/Context

  • Password reset
  • Invite link
  • Manual password reset link
  • Forgot password

 

In order for you to create a manual link/invite link the user can use to reset their password manually, the Users > Can create users permission should be enabled on your account. 

If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

❓ Issue/Question

  • My user is not receiving any password reset email. Can I create a manual link for them to reset their password?
  • How do I create a manual link/invite link for password reset?

 

👌 Resolution/Answer

  • Go to Configure > Users
  • Find the right user using the search bar.
  • Click the Copy Invite link icon on the right side
  • Share this with the user
  • The user can use the invite link to set up and update the password of their account

 

🔖 Notes