Account Type Permissions Overview

💻 Environment/Context

Permissions
Users
Access
Features access
Account types

❓ Issue/Question

What are the different permissions and settings you can configure for a ScorePlay account?
What does each permission toggle do?
What is the impact of enabling or disabling specific permission toggles?

👌 Resolution/Answer

The permissions management page has 4 key sections (Quick Access, Library, Distribution, and Configure).

Quick Access

Upload

Enable all permissions

Allows all permissions related to Uploads and options under the Upload screen to be available

Can view page

Allows you to see the Upload section from the left-side menu

Can upload

Allows you to upload media via the Upload section

💡If this is toggled OFF and you try to upload via the web upload, you’ll still be able to specify the collection settings for your upload and “Add files” button will still be available to attach your file(s), but the upload will NOT go through. It will just show the Uploading 0 % animation OR the Infinite loading icon.

💡This feature requires the Media Library > “Can view collections” permission to be enabled, as access to the collection information to be selected is necessary in order to upload media.

Can generate external upload link

Allows you to create an external upload link for your upload

Can use all labels in upload

Allows you to set which label(s) the user can set during the Upload process

💡If your platform has the Labels feature enabled, you will be able to set here which Label(s) will be available for the future uploads.

Uploader's POV if “Can use all labels in upload” is toggled ON:

Can edit default upload settings (access, availability, etc.)

Allows you to edit your upload settings (such as Privacy, Availability/Permissions settings, Sharing options, Embargo settings)

💡 If toggled ON, the uploader will be able to see these options in the Upload screen:

Media Library

Enable all permissions

Allows all permissions related to Media Library and options on Asset/Media Level to be available

Can view page

Allows you to see the Media Library section from the left-side menu

💡The “Can view page” permission should be enabled for you to download media

Can download

Allows you to download a media (Download button to be available on a media)

Downloading a photo will show a window where you can enable compressed image option, Export metadata, and Custom dimension(pixels) settings

Downloading a video will show a quality selection window where you can select the quality (Original, Full HD / 1080p, HD / 720p)

Can edit photos

Allows you to see the Edit button that will allow you to edit photos using ScorePlay's native photo editor

Allows you to share media manually to different user types (Users, Players, External Groups) and allows you to create shareable links and embed code

Can delete

Allows you to delete media

Can comment on media

Allows you to view, add, edit, and delete comments on the media
Allows to share media to players or external groups via “Share” button

Can edit permissions

Allows you to modify the media’s Embargo settings, Privacy settings, Availability/Permissions settings, Digital rights and Usage settings)
Allows for adjusting media tags when bulk media is selected
Allows for adding labels to media when bulk media is selected

Can edit tags (add to/remove from media)

Allows you to add, remove, or modify tags associated with media

💡 “Can view tags” permissions should be enabled for the user to see tags in the media (if any) AND to be able to modify the tags

Can view tags

Allows a user to see the tags associated with media

Can add to project

Allows you to copy media to a project
- Individual media:
- Bulk-selection:

Can clip video

Allows you to see the Clip button on videos. This allows you to create video clips using ScorePlay's native clipping tool

Can view collections

Allows you to see the Collections section from the left-side menu

💡 This option must be enabled for the account type to select a collection during upload and, consequently, perform an upload

Can add version

Allows you to add version(s) to a media

Can edit asset's collection

Allows you to move a media/set of media to a collection
- If you open an individual media, when you click the ... button, there will be a Move option in the right panel
- If you bulk-select media, there will be a Move option in the right panel

Can group files

Allows you to group files you bulk-selected into one with several versions

Can edit credits

Allows you to edit the credit(s) on the media

💡 The “Can edit tag” permissions have to be enabled for you to edit the credit(s) of a media. The “Can edit tag” overrides the “Can edit credits” tag, which means that the “Can edit tag” should be toggled ON for you to be able to edit the credits of the media.

Can run video AI

Allows you to re-trigger AI face & sponsor recognition on videos.

Can search as user

Allows you to “View as a different account type” with the Advanced search filter. - How to use the Advanced Search option?

Can view transcription

Allows you to view the AI transcription on videos

Can import from external

Allows the account type to be able to import a file from an on-premise storage onto the ScorePlay

Can download from remote storage

Allows the account type to request and download media stored on on-premise storage (e.g., NAS), not just cloud-hosted files.

Can clip from remote storage

Allows the account type to clip and download video stored on on-premises storage (e.g., NAS), not just cloud-hosted files.

Can edit file name

Allows you to edit the file name of the media

Can save clips to media library

Allows you to save clips to media library
If toggled ON, you will see this Save clip to Media library toggle in the Download clip window which allows you to publish the clip to your media library

Can download via MASV

Allows the account type to download via Accelerated Transfer pipeline (UDP protocol), via http://masv.io/, which is our Accelerated File Transfer Partner.

💡 To enable this feature for your platform, please reach out to your CSM for further details.

Allows you to share clips to social media account(s) integrated to the ScorePlay platform

💡 If you’d like to enable the “share clips to social media” feature, please reach out to your CSM for more details.

Can apply branding presets

Allows you to apply a branding preset (e.g., video presets, photo watermarks) when downloading files from ScorePlay

💡The Branding preset you can select when downloading videos from ScorePlay is based on the Branding options available in the Configure>Branding section.

If you’d like to enable the Branding preset feature, please reach out to your CSM for more details.

Can apply download presets

Allows you to apply a download preset when downloading video(s)

💡 Note: The Download preset you can select when downloading videos from ScorePlay is based on the Download presets available in the Configure>Download presets section.

Video logs

Enable all permissions

Allows all permissions related to Video logs and options under the Video logs screen to be available

Can view page

Allows you to see the Video logs section from the left-side menu

Can view logs

Allows you to view the video logs in videos

Can create logs

Allows you to create/add video logs using the Add log option

Can edit logs

Allows editing a video log using the Edit option

Can delete logs

Allows you to delete a video log using the Delete option

Can export logs

Allows you to export logs attached to the video in XML format

Can view livestream logs

Allows you to view the video logs in a live ingest feed

Can create livestream logs

Allows you to create/add video logs on live ingest feeds using the Add log option

Can edit livestream logs

Allows editing a video log on live ingest feeds using the Edit option

Can delete livestream logs

Allows you to delete a video log on live ingest feeds using the Delete option

Validation

Enable all permissions

Allows all permissions related to Validation and options under the Validation section to be available

Can view page

Allows you to see the Validation section from the left-side menu

💡 The validation page appears if your account has Validator access AND if there are uploads that require validation.

Can approve

Allows you to validate uploaded files with validation required

Can delete

Allows you to delete submitted files with validation required

Live

If the platform doesn’t have the Live Ingest feature activated:

Enable all permissions

Allows all permissions related to Live and options under the Live section to be available

Can view page

Allows you to see the Live section from the left-side menu

Can download in FTP

Allows you to download files from the Media from FTP section
- Bulk-selection download option
  - 💡 For bulk / consolidated .zip downloads to work in Live mode, the “Can download” permission in the Media library should be enabled.
- Individual media download option

Can upload in FTP

Allows you to upload files directly to the Media from FTP using the Web Uploader

💡 If the “Can upload in FTP” is toggled ON, you will see the 3 upload methods to your FTP (Create FTP Path, Manual Upload, and Via External Link):

💡 Otherwise, you will only see 2 FTP upload methods (Create FTP Path and Via External Link). No option for Manual Upload/Web Upload to FTP:

Can add to library in FTP

Allows you to publish files in the Media from the FTP section into the Media Library
- Bulk-selection publish to library option
- Individual media publish to library option

Can delete in FTP

Allows you to delete files in the Media from the FTP section
- Bulk-selection delete option
- Individual media delete option

If the platform has the Live Ingest feature activated:

Enable all permissions

Allows all permissions related to Live and options under the Live section to be available

Can view page

Allows you to see the Live section from the left-side menu

Can view stream

Allows you to view the streams / live video feeds in the Streams tab

Can add/edit collection in stream

Allows you to associate a live ingest to a collection

Can clip in stream

Allows you to see the Download clip option on live ingest videos

💡 If the “Can clip in stream” permission is toggled ON, but the user cannot see the download clip option in the live video player, check if they have the “Can edit” permission under Media Library enabled.

Can schedule in stream

Allows you to create/manage live ingest schedules in the Schedule tab

Can mark as done in stream

Allows you to see the Mark as done button for an active live ingest

Can view FTP

Allows you to see the Media from FTP tab

Can download in FTP

Allows you to download files from the Media from FTP section
- Bulk-selection download option
💡 For bulk / consolidated .zip downloads to work in Live mode, the “Can download” permission in the Media library should be enabled.
- Individual media download option

Can upload in FTP

Allows you to upload files directly to the Media from FTP using the Web Uploader

💡 If the “Can upload in FTP” is toggled off, you will only see 2 FTP upload methods (Create FTP Path and Via External Link). The option for Manual Upload/Web Upload to FTP will be disabled:

Can add to library in FTP

Allows you to publish files in the Media from the FTP section into the Media Library
- Bulk-selection publish to library option
- Individual media publish to library option

Can delete in FTP

Allows you to delete files in the Media from the FTP section
- Bulk-selection delete option
- Individual media delete option

Information

💡 If you’d like to enable the Information feature, please reach out to your CSM for more details.

Enable all permissions

Allows all permissions related to Information and options under the Information section to be available

Can view page

Allows you to see the Information page from the left-side menu

Can create

Allows you to create an information page

Library

Projects

Enable all permissions

Allows all permissions related to Projects and options under the Projects section to be available

Can view page

Allows you to see the Projects page

Can create

Allows you to create a project using the New option in the top right corner

Can edit

Allows you to edit an existing project / sub-project

💡 This “Can edit” project permission has to be toggled ON for you to create a sub-project.

Allows you to Share a Project / Sub Project using the Share option. This allows you to create a shareable link for the project

Can publish

Allows you to publish a Project to a collection

💡 You can also select individual assets/page selection and publish:

Can delete

Allows you to delete an existing Project / Sub-Project

Can upload

Allows you to upload files to a Project
- If toggled OFF, you will only be able to upload/add existing files from your media library
- If toggled ON, you will see the options: Upload from local and Upload from library

💡 For you to upload from local(upload files from your device), the “Can upload” permission under the Upload section must also be enabled. Otherwise, the upload will fail.

Media Kit

Enable all permissions

Allows all permissions related to Media Kit and options under the Media Kit section to be available

Can view page

Allows you to see the Media Kit page

💡 If toggled ON, you will be able to download files in the Media Kit

Can upload

Allows you to upload files in the Media Kit page using the + Add options

💡 This "Can Share" permission in Media Kit is a legacy option already/discontinued.

Can edit

Allows you to edit files in the Media Kit page

Can delete

Allows you to delete files in the Media kit page

Distribution

External Groups

Enable all permissions

Allows all permissions related to the External Groups Kit and options under the External Groups section to be available

Can view page

Allows you to see the External Groups page.
If this is toggled ON, you will be able to view the existing External groups (if there are any)

Can create

Allows you to create new external groups (e.g. Sponsors) using the New option

💡 If this is toggled ON, you will also see this Duplicate option when you click the … (3 dots) next to an existing External Group

Can edit

Allows you to edit the External Groups’ Settings and Access/Rules, and Users

💡 When toggled ON, you will see an Update button

This permission also allows you to see the option to Deactivate an External Group when you click the … (3 dots) next to an existing External Group

Can delete

Allows you to delete External Groups

Mobile App

Enable all permissions

Allows all permissions related to Mobile app and options under the Mobile app section to be available

Can view page

Allows you to see the Mobile app page

If toggled on, the Get QR code button will also be visible in the Home section’s top right panel

💡 If this is toggled ON, you will be able to see the “Generate QR code” button but it won’t trigger any action. The “Can generate personal QR code” permission should be enabled in order for you to generate your QR code.

Can generate personal QR code

Allows you to generate your QR code to log in to the app

You will also see the Download QR code option once your QR code gets generated

Can generate team and player QR codes

Allows you to generate access and QR code for Teams and Players to the ScorePlay Mobile App
- Generating QR code for a Team:
- Generating QR code for Player:

Can generate external group QR codes

Allows you to generate access and QR code for External Groups to the ScorePlay Mobile App

Content Requests

Enable all permissions

Allows all permissions related to Content Requests and options under the Content Requests section to be available

Can view page

Allows you to see the Content Requests page

💡 If toggled ON, you will also be able to view the previous External Upload links and copy the links

Can create

Allows you to create content requests using the New option in the top right corner.

This allows you to generate different types of content request links:

Can edit

Allows you to see the … (3 dots) button next to the links, which allows you to edit the content request link and/or edit the tag(s) associated with the link

Can delete

Allows you to delete content request links using the Delete option

💡 When toggled ON, you will also see the option to Deactivate the content request link

Fans

Enable all permissions

Allows all permissions related to Fans and options under the Fans section to be available (”Can view page” & “Can view collections” permissions in the media library section needs to be toggled on to be able to open the media in the fan contest)

Can view page

Allows you to see the Fans page

💡 This permission also allows you to view the Bio links page, which has these tabs (Links, Social media, Background)

Can create link

Allows you to create a link-in-bio and social media links using the Add option
- Adding a new Bio link:
- Adding a new Social media link:

Can edit link

Allows you to edit existing link-in-bio and social media links using the pencil icon

Can view contests

Allows you to view the Fans Content page when you select a Fan Contest

Can create contest

Allows you to create a fans contest / UGC (User-Generated Content) Request link using the New option

💡 The Fans Contest created will also appear under the Distribution > Content Request page. It is marked as “Fan” Type

Can edit contest

Allows you to edit existing fan content
To edit, you will have to view the Fan Contest, and you’ll see an Edit button at the top right corner

When this is toggled ON, you will also see the option to View Contest to check/simulate your contest

Can validate contest submissions

Allows you to validate/approve User Generated Content / Media submitted through the Fan Contest

💡 The validate contest submissions will work if your account has Validator access AND if there are fan uploads that require validation.

Can add submission to media library

Allows you to publish the media submitted to the media library

Can delete link/contest

Allow you to delete the existing link-in-bio or contest

💡 To delete, you will have to view the Fan Contest, and you’ll see the Delete option at the top right corner

Can view fan data

Allow you to access & download the fields completed by the fans on the contest page

Post Suggestions

Enable all permissions

Allows all permissions related to Post suggestions and options under the Post suggestions section to be available

Can view page

Allows you to see the Post suggestions page

💡 If toggled ON, you will be able to view existing post suggestions

Can create caption

Allows you to create a new post suggestion using the New option

Can edit caption

Allows you to edit/delete existing post suggestions

External Distribution

Enable all permissions

Allows all permissions related to External distribution and options under the External distribution section to be available

Can view page

Allows you to see the External distribution page

💡 If toggled ON, you will be able to view shareable links generated recently. You will also be able to copy the links and preview them

If you have the Portal feature enabled on your platform, you will also see the Portal tab and Requests tab in the External Distribution page.

Can edit

Allows you to edit existing external distribution links/shareable links using the Edit option

Can deactivate

Allows you to deactivate external distribution links/shareable links using the Deactivate option

Can delete

Allows you to delete external distribution links/shareable links using the Delete option

Can duplicate

Allows you to duplicate a distribution link

💡 The duplicate option currently allows for duplicating “Portal” type links

💡 If you’d like to enable the Social Media feature, please reach out to your CSM for more details.

Enable all permissions

Allows all permissions related to Social Media and options under the Social Media section to be available

Can view page

Allows you to see the Social Media page

💡 If toggled ON, it allows you to create/edit/delete/link your social media profiles to the platform

Configure

Teams & players

Enable all permissions

Allows all permissions related to Teams & players and options under the Teams & players section to be available

Can view page

Allows you to see the Teams & players page.

💡 If toggled ON, you will be able to see the existing Teams, Players, and Seasons in the platform

Can create season

Allows you to create a new season using the New option in the Seasons tab

Can create team

Allows you to create a new team using the New option in the Teams tab

Can delete team

Allows you to delete existing teams

💡 The “Can edit player/team” permissions should be toggled ON for you to be able to delete a team

Can edit player/team

Allows you to edit a player or team

Can view players

Allows you to view each player’s settings using the View player button

💡 If this is toggled off, you’ll only be redirected to a blank page after you click the “View Player” button

Can create player

Allows you to create a new player using the New option

Manual Entry window:
From CSV window:

Can delete player

Allows you to delete a player

Collection Management

Enable all permissions

Allows all permissions related to Collection Management and options under the Collection Management section to be available

Can view page

Allows you to see the Collection Management page.

💡 If toggled on, you will be able to view the collections, search collections, edit collection tags, and move collections

The Synchronize option also appears in the top right corner

Can create collection

Allows you to create a new collection (manual creation using the New option OR Import from CSV option)

Collection Creation (manual) using the New option:

Collection Creation using CSV Import option:

Can edit

Allows you to edit a collection using the Edit option

Can delete

Allows you to delete a collection using the Delete option

Users

Enable all permissions

Allows all permissions related to Users and options under the Users section to be available

Can view page

Allows you to see the Users page

💡 If this is the only permission toggled on in the Users section, you will only see a blank page inside Users

Can view users

Allows you to view users/search users in the Users tab

Can create users

Allows you to add new users using the New option

💡 This allows you to add a new user (via Manual invite OR Signup link options)

Can edit users

Allows you to edit users’ information (e.g., name, email, account type, tag access rules) using the Edit option

Can delete users

Allows you to delete users using the delete/bin button

Can view account types

Allows you to see the Account types tab

Can create account types

Allows you to create new Account types using the New option

Can edit account types

Allows you to edit account types (e.g., account type name and permissions) using the Edit option

Can delete account types

Allows you to delete account types using the Delete option

Taxonomy

Enable all permissions

Allows all permissions related to Taxonomy and options under the Taxonomy section to be available

💡 To edit the Taxonomy page you would need “Can edit platform settings” enabled.

Can view page

Allows you to see the Taxonomy page

Allows you to manage Tag groups (create, manage, visibility toggles) in the Tag groups tab

Allows you to manage Tags in the Tag tab

Can create tags

Allows you to create a new tag when adding a new tag on a media

Can edit tags

Allows you to edit the tags in the Tag tab

Can delete tags

Allows you to delete the tags in the Tag tab

Integrations

Enable all permissions

Allows all permissions related to Integrations and options under the Integrations section to be available

Can view page

Allows you to see the Integrations page

Allows you to see the list of active 3rd-party integrations, create new integrations using the New option

Allows you to update / delete existing integrations

Branding

Enable all permissions

Allows all permissions related to Branding and options under the Branding section to be available

Can view page

Allows you to see the Branding page

💡 If you’d like to enable the Video presets and/or the Photo watermarks feature, please reach out to your CSM for more details.

Can view video presets

Allows you to manage branding presets in the Video Presets tab

Clicking a preset will show the edit options

💡 If you’d like to enable the Video presets feature, please reach out to your CSM for more details.

Can view photo watermarks

Allows you to manage Photo watermarks in the Photo watermarks tab

Clicking a watermark will show the edit options

💡 If you’d like to enable the Photo watermarks feature, please reach out to your CSM for more details.

Download presets

Enable all permissions

Allows all permissions related to Download presets and options under the Download presets section to be available

Can view page

Allows you to see the Download presets page

Allows you to manage and add Download presets

Clicking on the Edit (pencil icon) or New button will show the edit options

Settings

Enable all permissions

Allows all permissions related to Settings and options under the Settings section to be available

Can view page

Allows you to see the Settings page (via the Profile menu)

Can edit platform settings

Allows you to edit your account settings/preferences
Allows you to edit the taxonomy of the platform

💡 If this permission is toggled OFF, you will be able to see the taxonomy page, but will not be able to manage (e.g., create, delete, edit)tags

Can view api key

Allows to access a personal ScorePlay API key via profile settings

Notifications

Enable all permissions

Allows all permissions related to Notifications and options under the Notifications section to be available

Can view page

Allows you to see the Notifications page

💡 If toggled ON, you will be able to manage your notification settings (App, Desktop notifications)

If this permission is toggled ON, you will also see the bell icon (notification center) to see notifications for operations you have triggered (e.g., moving of media, download operations, etc).

Can download

Allows users to see the Download button on the Operations page (Notification Center) when the requested media is ready

💡 It is recommended that this permission be toggled ON for all account types

Analytics

Enable all permissions

Allows all permissions related to Analytics and options under the Analytics section to be available

Can view page

Allows you to see the Analytics page

💡 This also allows you to see the Platform Usage section (which has the following tabs: MAM, Mobile app, External Users, and Usage) and the Trending Media section.

Can view MAM analytics

Allows you to see relevant data in the Platform usage > MAM tab

💡 If this permission is enabled, it also allows you to see relevant data in the Platform usage > External users tab and the Platform usage > Usage tab

Can view App analytics

Allows you to see relevant data in the Platform usage > Mobile app tab

Account Type Permissions Overview

💻 Environment/Context

❓ Issue/Question

👌 Resolution/Answer

Quick Access

Upload

Enable all permissions

Can view page

Can upload

Can generate external upload link

Can use all labels in upload

Can edit default upload settings (access, availability, etc.)

Media Library

Enable all permissions

Can view page

Can download

Can edit photos

Can share

Can delete

Can comment on media

Can edit permissions

Can edit tags (add to/remove from media)

Can view tags

Can add to project

Can clip video

Can view collections

Can add version

Can edit asset's collection

Can group files

Can edit credits

Can run video AI

Can search as user

Can view transcription

Can import from external

Can download from remote storage

Can clip from remote storage

Can edit file name

Can save clips to media library

Can download via MASV

Can share clips to social media

Can apply branding presets

Can apply download presets

Video logs

Enable all permissions

Can view page

Can view logs

Can create logs

Can edit logs

Can delete logs

Can export logs

Can view livestream logs

Can create livestream logs

Can edit livestream logs

Can delete livestream logs

Validation

Enable all permissions

Can view page

Can approve

Can delete

Live

If the platform doesn’t have the Live Ingest feature activated:

Enable all permissions

Can view page

Can download in FTP

Can upload in FTP

Can add to library in FTP

Can delete in FTP

If the platform has the Live Ingest feature activated:

Enable all permissions

Can view page

Can view stream

Can add/edit collection in stream

Can clip in stream

Can schedule in stream

Can mark as done in stream

Can view FTP

Can download in FTP

Can upload in FTP

Can add to library in FTP

Can delete in FTP