💻 Environment/Context
- Permissions
- Users
- Account types
❓ Issue/Question
- I updated the permissions for an account type but the user does not see the new permissions applied.
- I've given an account type rights to "Can view live presets" however when scheduling a live stream the list is empty.
👌 Resolution/Answer
Permission changes don't apply retroactively to an already-loaded session, so the affected user needs to refresh their view after the update is confirmed.
- Confirm the permission update was saved successfully (you should see a confirmation message).
- Ask the affected user to refresh the page (F5 or Cmd/Ctrl+R).
- If the new permissions still don't appear, ask the user to open the platform in a new browser tab, or log out and log back in.