Player onboarding link returns a '403 Forbidden' Error

💻 Environment/Context

  • Player
  • Sign-up link
  • Mobile App
  • Onboarding
  • 403 forbidden 

 

 

❓ Issue/Question

  • I've set up a new player account. I sent the signup link over to someone to send to him, and they said they receive a 403 forbidden error.
  • Error when using the "Copy Link" button on the Player profile page.

 

 

👌 Resolution/Answer

  • If you open the link on a desktop device, receiving this error is expected. 
  • The link is intended to be opened on a mobile device, where it will redirect the player to the ScorePlay app if it is installed.

 

 

🔖 Notes