I'm unable to update the mobile app token for a team.

💻 Environment/Context

  • Configure
  • Team
  • Mobile app token
  • Incognito
  • Browser related issue

 

In order for you to edit the mobile app token, the Teams & players > Can edit player/team permission should be enabled on your account.

If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • Can you help me apply this code as app token of this team?
  • User is not able to edit the mobile app token. The system does not save the changes.

 

👌 Resolution/Answer

  • Try to use the incognito mode of the browser to see if the changes are correctly applied.

 

🥚 Cause 

  • Cache and cookies of the browser sometimes can interfere with the platform usability.

 

🔖 Notes 

  • If the issue is resolved in incognito mode, we recommend clearing your browser’s cache and cookies.