User can't see a shared project

💻 Environment/Context

  • Project
  • Invite-only
  • Request failed with status code 401 error

 

❓ Issue/Question

  • Why can't I see this project?
  • A peer shared the URL to a project with me, but I’m not able to see it.

 

👌 Resolution/Answer

  • The user with access to open the project should click > Edit

  • If it's set to Invite-only you'll need to either set it up to Public or invite other users directly

 

  • Workarounds:
    • If the target user is already included in the invite-only list but still cannot view the project, remove the user and re-add them. This should refresh their permissions and restore access to the project.
    • You can also try to send the end user a direct link to the project, rather then the URL generated by the Share button.

🔖 Notes