💻 Environment/Context
- Mobile app
- Download issue
- Media
- Troubleshooting
In order for you to download media, the Media library > Can download permission should be enabled on your account.
If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- We cannot download photos from the app.
👌 Resolution/Answer
- Uninstall and re-install the ScorePlay App to resolve the issue