💻 Environment/Context
- “This file contains some media which isn’t compatible with QuickTime Player”
- Media
- .Mov
- Quicktime
❓ Issue/Question
- Why does my download only show audio and no visuals?
- Why do I get an error saying the file isn’t compatible with QuickTime Player?
- Why does my downloaded video open as audio only?
👌 Resolution/Answer
- Try opening the file using an alternative media player such as VLC Media Player, which supports a wider range of codecs and formats than QuickTime Player.
🥚 Cause
- QuickTime does not support all video codecs used in the MOV file, so it can only play the audio.