How to change account type access for live feeds?

💻 Environment/Context

  • Live Feed
  • Live Schedule
  • Media Library
  • Account access
  • User Access

 

In order for you to edit live feed permissions, the Live > Can Schedule In Stream permission must be enabled on your account. To change access settings at the media level, you also need the Media Library > Can edit permissions permission enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • Hello, a user is assigned to the Admin Content account type and should have access to live streams on both the homepage and within the interface. However, they are currently only seeing the FTP Photo section and not the live streams.
  • How can I control who has access to a live feed?
  • How do I manage access to a live feed?

 

👌 Resolution/Answer

You can change access to an ongoing live feed in two ways:

  • From the Live section
    • Go to Live > Schedule
    • Locate the relevant live feed
    • Select > Edit
    • Make sure the date and time are correct, then click Next
    • At the bottom of the next screen, you’ll find Available to
    • Select the account types that should have access to the live feed, then click Update

  • From the Media Library
    • Open the collection containing the live feed, then open the live feed, or open the live feed directly from the Media Library
    • In the media panel, select Settings
    • Under Manage access, select or deselect the account types that should have access to the live feed

 

 

🔖 Notes