💻 Environment/Context
- Media
- Upload
- Schedule
- Portal content upload
❓ Issue/Question
- I was wondering how quickly the opening ceremony for Denver's first Home Opener will be uploaded today?
- User wants to know when the media will be uploaded
- Is the video for today's game on its way?
👌 Resolution/Answer
- ScorePlay Support can check whether the media exists on the platform, but does not manage the upload schedule to the ScorePlay MAM or the routing of content to portals
- For further assistance on determining when media will be uploaded or available on the platform, the best way would be to reach out to the platform's admin
🔖 Notes
- Please reach out to our Live Chat if you do not have the admin's contact