💻 Environment/Context
- Upload
- Collection selection
- Browser's issue
- Cache
❓ Issue/Question
- I'm trying to upload a file, but when I select a collection from the upload page (i.e., Day 1 Ljubljana 2026), it doesn't stay selected.
👌 Resolution/Answer
- To select a collection when uploading media, the
Media library>Can view collectionspermissions should be enabled. Otherwise, the platform can show the collections dropdown when you try to upload, but it won’t allow you to select a collection and proceed with the upload - If you are a non-admin user, please reach out to your platform admin to have the relevant permission enabled
- If you have the relevant permissions enabled but still cannot select a collection when uploading, try accessing the upload page using the incognito mode of your browser
🥚 Cause
- Browsers' cache can sometimes interfere with the platform's functionality. Clearing the cache could help resolve the issue