💻 Environment/Context
- ScorePlay app
- Players
- Upload
- Files
- Access
❓ Issue/Question
- How do I push images to players? This collection was uploaded a while ago, but we did not give them access. They now have access, but I'd like these images at the top of their mobile apps
- I'd like to get these previously uploaded images pushed to the top of our players' apps. Is that possible?
👌 Resolution/Answer
- Currently, there is no direct method to make images uploaded in the past appear at the top of the mobile app. The files in the mobile app are displayed by upload date (latest to oldest)
-
Workaround A (Re-upload or move to a new collection)
- Create a new collection
- Re-upload the images OR move them to the new collection
- The new upload date will place them at the top
-
Workaround B (Use Collections View)
- Instruct players to switch to Collections View in the app
- Collections display newest first, making recently accessed collections easier to find