💻 Environment/Context
- FTP
- Live media
- Incorrect photos
- Different org
❓ Issue/Question
- There is a lot of basketball with FIBA credits in our live from ftp, I wonder did someone upload to the wrong one as not one of our photographers.
- Photos are appearing in our FTP section that clearly aren't oursL a different sport or competition, and credited to a photographer or agency we don't work with.
👌 Resolution/Answer
- Try to filter the FTP Live media by
Accountto see which account/photographer actually performed the upload.

- If you recognize the photographer's name, please reach out to them to inquiry about the incorrect media.
- If the photographer confirms the upload was made by mistake:
- Clean up your workspace by deleting those media if you have permission, or contact ScorePlay Support with the account name and upload dates for bulk removal.
- If you're not able to detect which account performed the upload, please reach out to the ScorePlay support team via the Live Chat.
🥚 Cause
- The photographer has valid FTP credentials for your workspace and used them while covering an assignment for a different rights-holder. Since routing is credential-based, the upload was delivered to your workspace as configured.