💻 Environment/Context
- Distribution
- External group
- User
- Tag restriction
- Tag permission
In order for you to manage the external user's access, the Users > Can edit users as well as External groups > Can edit permissions should be enabled on your account.
If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.
❓ Issue/Question
- How can I make an external user have access to only one collection? I want it for a single user, not for the entire group.
👌 Resolution/Answer
- Use a dedicated tag on the collection combined with a tag-access condition
'AND'on the individual user:- Create a dedicated tag that will identify this collection — e.g. ‘availableuser’.
- Use a tag that isn't applied anywhere else.
- Open the specific collection you want the user to access and apply that tag to it.
- Go to the external group that contains the user and open its
Userssection. - Find the user, click the three dots, and select Edit.
- Add a tag-access condition using
‘AND’, referencing the dedicated tag.
- Create a dedicated tag that will identify this collection — e.g. ‘availableuser’.
🔖 Notes
- Because the user needs access to one collection only, the
‘AND’condition is the correct approach: the user will see only media that is both available to their external group's Account Type‘AND’carries the dedicated tag — in practice, the single collection you tagged. The rest of the external group is untouched and keeps normal access.