How do I move a user from one external group to another?

💻 Environment/Context

• External Group
• User Access
• Distribution 
• Account type

❓ Issue/Question

• How do I reassign a user to a different external group?
• How can I move a user from one external group to another?

👌 Resolution/Answer

• Navigate to Configure > Users.
• Locate the user you want to update.
• Click the Edit icon (pencil icon) next to the user.

• Verify that the user's account type matches the account type of the external group you want to assign.
  • Navigate to Distribution > External Groups.
  • Review the Account Type associated with that external group, as the user's account type must match before the group can be selected.

• If the account type does not match, update it to the appropriate account type.
• Below the Account Type field, locate the External Group dropdown menu.
• Select the desired external group from the list
• Click Update User to save the changes.

🔖 Notes 

• Only external groups associated with the selected account type will be available in the External Group dropdown.
• If the desired external group is not visible, verify that the correct account type has been selected.
• Impact of changing the account type of an external group
• How can I remove a user from an external group?