💻 Environment/Context
- External distribution
- Deleted portal
- Restore portal
❓ Issue/Question
- I think I made a mistake by deleting the portal, is it possible to put it back online?
- User deleted the portal accidentally.
👌 Resolution/Answer
- Yes, a deleted portal can be restored.
- However, the quickest way to get a portal back online is usually to create a new one using the same settings and configuration. If recreating the portal is an option, we recommend taking this approach.
- If recreating the portal is not possible or if you need the original portal restored, please contact our Support team via the live chat and we'll be happy to assist.
🥚 Cause
- When a portal is deleted, it is removed from the platform and cannot be restored through self-service actions. Restoring a deleted portal requires intervention from our team and may take some time to complete.
🔖 Notes