Page 2 of a shareable link not loading

💻 Environment/Context

  • Shareable link
  • External distribution
  • Shareable link created from a Project
  • Multiple sub-projects inside the share link
  • Multiple pages of media
  • Media stuck loading

 

 

❓ Issue/Question

  • It's not possible to switch to the second page when you arrived at the end of the first page
  • When a share link contains multiple sub-projects, users aren't able to display a 2nd page of media in any of the sub-projects.

 

👌 Resolution/Answer

  • Workaround:
    • A) Move media from all sub-projects to the main project and share the main project
    • B) Share each sub-project via a link separately (2 sub-projects = 2 links)

 

🥚 Cause

  • Technical issue, currently prioritized by our tech team

 

🔖 Notes