💻 Environment/Context
- New user
- New platform
- Admin
- Invitation on new platform
❓ Issue/Question
- I already use one ScorePlay platform and need access to another one belonging to my organisation. Can ScorePlay Support add it to my account?
- Can you add the FA Cup ScorePlay to my account?
- I am trying to upload some files to this collection, but I am not sure I have the correct platform access
👌 Resolution/Answer
- User accounts on the platforms are managed by the organisation's admins, not by ScorePlay Support. Hence, we don't have permission to create users on customer platforms
- Ask one of the platform admins to create your user profile on the platform you need, and to use the same email address you already use on your existing platform
- Once done, log in with the same email and existing password. The new platform will be added to your access, and you can switch between platforms from the same account—no second account or password needed
- If you don't know who the platform admin is, please contact the ScorePlay Support team via Live Chat