Unable to update player names with the correct permissions

💻 Environment/Context

  • Player Profile
  • Player Name
  • Edit Name
  • User Access
  • Account Type Access
  • “You don't have permission to perform this action. Ask your admin if you think this is a mistake”

 

 

❓ Issue/Question

  • One of my photo editors is getting a permission error when trying to update a player's name.
  • Why can't I change a player name?
  • Why do I get an error when trying to change a player's name?

 

👌 Resolution/Answer

  •  Player profile names can normally be updated by users with permissions Teams & Players > Can view page and Can edit player/team. Due to a current bug, the External Distribution > Can edit permission is also required to update player names. Our internal team is aware of the issue and is currently working on a fix.

 

 

 

🔖 Notes