💻 Environment/Context
- Teams & Players
- Player headshot
- Players
- Headshot
❓ Issue/Question
- I am creating players in the Youth A team and suddenly it doesn't let me create more players; an unexpected error appears and it doesn't create them
👌 Resolution/Answer
- Clear your browser cache and restart your browser
- Try again in an incognito tab, and then in a different browser
- If the error persists, check the headshot you are trying to upload against the headshot criteria
- Check the headshot's exact file size. Your operating system rounds the size it displays, so check the size in bytes — the limit is 2,000,000 bytes
- If the file is over the limit, lower the image quality or resize it, then upload it again
- Create the player with the resized headshot
🥚 Cause
- The maximum file size for a player headshot is 2 MB