How to merge player profiles?

💻 Environment/Context

  • Teams & Players
  • Duplicate Players
  • Player Profiles
  • Merge
  • Duplicate tags

 

Access to the Teams & players section is controlled by your account permissions. 

If you don't see it, reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

❓ Issue/Question

  • There are multiple entries for the same player. Can we merge them all into one?
  • How to merge duplicate player profiles?
  • A colleague has 3 profiles. Can't we just integrate all in one?

 

👌 Resolution/Answer

  • Go to Configure > Teams & Players
  • Search and select the player's profiles you'd like to merge
  • Click on the Merge arrow that shows up below the search bar
  • Indicate the player you'd like to keep and click Merge
  • This operation will merge all data, including teams, logs, and tags, into the chosen player. All other selected profiles will be merged into this player and permanently deleted.
     

 

🔖 Notes