Credit tag incorrectly appearing as a player tag

💻 Environment/Context

  • Photographer
  • Credit Tag
  • Player Tag
  • Player profile
  • Metadata

 

❓ Issue/Question

  • I noticed a problem when uploading multiple photos. The photographer is tagged as a player.
  • Why is the photographer also being tagged as a player?
  • Why is the credit tag also appearing as a player tag?

 

👌 Resolution/Answer

  • Navigate to Configure > Teams & Players > Players.
  • Search for the credit/photographer name.
  • If the credit/photographer already has a profile, edit the name to make it different.

 

🥚 Cause 

  • When a photographer has an existing player profile, AI identifies the profile from the metadata and incorrectly associates the photographer credit with that player profile.

 

🔖 Notes