"Cannot be deleted" error when deleting a tag group

💻 Environment/Context

  • Configure
  • Taxonomy
  • Tag group
  • Deleting tag group
  • User permission cannot be deleted.

 

In order for you to delete a tag group, the Taxonomy > Can delete tags permission should be enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • When I want to delete a Tag group, I keep having the same Error message: Something went wrong Please try again. If the issue persists, contact our support team via chat for assistance. user permission 'category' cannot be deleted.

 

👌 Resolution/Answer

  • ScorePlay ships with a set of default tag groups — for example Category and Format — and these are part of the platform's standard taxonomy. They cannot be deleted, by any account type. The error is what that restriction looks like today.

 

🔖 Notes