Login & Password Issues

Resolve login, password and SSO problems.

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How can I create a manual link for my user to reset their password?

Last updated October 15th 2026

How to reset/change my account password?

Last updated October 15th 2026

Unable to access the platform despite correct credentials

Last updated September 10th 2026

Can an admin force a password reset on another user's account?

Last updated September 8th 2026

The "Forgot password" button doesn't appear

Last updated September 8th 2026

How to deactivate a sponsor signup link?

Last updated August 29th 2026

User gets “Account not found” error when resetting password

Last updated July 10th 2026

I didn't receive the password reset email

Last updated March 22th 2026