How to create Post Suggestions?

💻 Environment/Context

  • Post Suggestions
  • ScorePlay app
  • Players
  • Share
  • Social

 

In order for you to view and create Post Suggestions, the Post Suggestions > Can view page and  Can create caption permissions should be enabled on your account.

If you're unable to follow any of the steps below, kindly reach out to your admin or refer to the Account Type Permissions Overview article for more information.

 

 

 

❓ Issue/Question

  • How do I create Post Suggestions?

 

👌 Resolution/Answer

  • To create a post suggestion, go to  Distribution > Post Suggestions > New option

  • In the New post suggestion window, you will need to:
    • Select one or more files from the Media Library
    • Add a suggested caption for the post
    • Choose the target athlete(s) from the dropdown
  • Click Send
  • Recipients see incoming post suggestions in the ScorePlay app, where they can review the media and the suggested caption and share directly to their social media channels.

 

🔖 Notes 

  • There is a known issue whereby Post Suggestions are not triggered/not seen by recipients in the ScorePlay mobile app. This is currently being investigated.