I’m unable to find the collection I’m looking for

💻 Environment/Context

  • Missing collection
  • Admin
  • User can't find collection

 

 

❓ Issue/Question

  • I am looking for a specific collection and I can't find it.
  • None of my images are showing.
  • I have trouble accessing a folder. My colleague is able to see it.

 

👌 Resolution/Answer

  • If you're unable to locate a collection that you believe should be on the platform, reach out to the platform's admin to request additional info.
  • Double check the collection you're looking for is the exact same the one your colleague is able to see (likely the same name but different folder).

 

 

🥚 Cause 

  • The collection may be missing from the platform and the admin would be able to assist you.

 

🔖 Notes