💻 Environment/Context
- Collection Management
- Synchronize
- Sync
- OPTA
- SportsRadar
- Upload
❓ Issue/Question
- How can we update our sports calendar in Scoreplay so that our events/collections for our upcoming matches will appear when uploading content?
- We wanted to ask if you could import the remaining matches of this season into the calendar.
- Hey guys, our folders for fixtures are yet to be generated with the Opta link. Can we check if this can be set up now, please? Thanks!
- I cannot see collection X on the platform, could you please help?
👌 Resolution/Answer
- Head over to
Configure>Collection Management - Click the
Synchronizebutton in the top right corner - Select the details of the collection you'd like to synchronize.
- Click
Submit - You'll receive a confirmation via platform notification
- Go to the
Uploadsection and check if your desired collection appeared.
🔖 Notes
- If you cannot find the collection you're looking for in a preview it's best to try marking
Include past collectionstoggle via theOptionsmenu. - What is the “Synchronize” button for in the Collection Management page?