Can ScorePlay Support create an upload link for me?

๐Ÿ’ป Environment/Context

  • Upload
  • Account types & permissions

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โ“ Issue/Question

  • Can you share me a link for upload the media day of X?
  • You need to upload media to a collection, but you don't have permission to create upload links on your platform

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๐Ÿ‘Œ Resolution/Answer

  • No, for security reasons the ScorePlay Support team can't create upload links, or any other link that gives access to your platform's media, without approval from your platform administrator
  • Ask your platform administrator for the upload link
    • Your platform administrator can create the upload link for you, or enable the permission so you can create it yourself
    • Please contact your platform administrator to request that Upload > Can generate external upload link permissions be enabled for your account
    • If you're unsure who your platform administrator is, please reach out to the ScorePlay Support team via Live Chat, and we'll help you identify the right contact

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๐Ÿ”– Notes